Important Information
Policies
To help make your stay at AC Hotel by Marriott Bella Sky Copenhagen in Copenhagen as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
AC Hotel by Marriott Bella Sky Copenhagen policies follow a structured approach designed for both business and leisure stays.
Check-In and Check-Out
Check-in generally begins in the afternoon, while check-out takes place in the late morning. Reception services operate throughout the day, allowing flexibility for arrivals.
Identification Requirements
Guests are required to present valid identification at check-in. This ensures a smooth registration process and aligns with standard hotel procedures.
Payments and Deposits
Payment is typically completed at the property unless arranged in advance. Certain bookings may require a deposit or card guarantee depending on the selected rate.
Smoking Policy
The hotel maintains a non-smoking environment across indoor areas, including rooms and shared spaces.
Pet Policy
Pets may be permitted under specific conditions, depending on availability and prior arrangement.
Cancellation Policy
Cancellation terms vary depending on the booking type. Flexible rates allow changes closer to arrival, while non-refundable bookings are charged in full regardless of cancellation.